This may seem somewhat simplistic Cheap Air Max Shoes , but I think we need to clearly define what we mean by customer satisfaction.
Customer satisfaction is meeting? exceeding the expectations of the customer.
We often think of customer satisfaction as a rather linear process?.the more effort we put into it the more satisfied a customer is. That just isn't so.
Let's break customer expectations up into two categories: Expected--Things the customer expects Unexpected--Things the customer doesn't even know exist, but would be excited to find them unexpectedly delivered.
If a customer expects something, he is very unhappy when he doesn't get it, and becomes comfortable or just satisfied when he finally gets it. In other words Cheap Kids Air Max , in this case 'satisfied? is sort of 'the customer is OK with it.? That is almost a non event.
The only way from here is down if you don't deliver it, and getting better and better, until you fully meet the customer's expectations?.which is 'middle of the road,? ?average.?
People expect their expectations to be delivered Cheap Youth Air Max , therefore you are average, you are OK, just so-so, when you achieve their expectations.
Now let's look at the unexpected. When a customer doesn't get something he's not expecting Cheap Mens Air Max , since he doesn't know it's not supposed to be there he's still OK with it. However, once you start delivering something totally unexpected you'll start 'delighting? the customer and that's when you can outshine your competitors, when you'll get lots of customers talking about you in a good way and giving referrals.
To summarize: 1)Expected--You always have to deliver the expected, all of the way. That makes you ?acceptable? and OK.
2) Unexpected--But when you can find something the customer would value and appreciate Cheap Womens Air Max , but he isn't expecting it, now you'll have a 'delighted? customer. So try to find that and deliver the unexpected all of the time.
What happens when you deliver the ?unexpected.? For a while you'll be on the top of his list. As soon as your competitors notice and they start doing it?guess what. It'll become expected.
Keep looking for the unexpected and being ahead of the crowd and your competition.
What You Should Know Before Buying A Digital Camera Technology Articles | January 14, 2009 This article takes you through a detailed description of all the facts to be considered before buying a digital camera.
Digital cameras are a vast improvement over the regular cameras. Electronic sensors are used in digital cameras to store pictures on a memory card. These pictures can be uploaded to a computer by an USB cable. Some digital cameras can record sound and video also. It is imperative to study the different types of digital cameras, their features and identify our objective before buying a digital camera.
Check the following types of digital cameras:
Compact digital camera - These are `snapshot` cameras invariably small and compact in size. They lack sophisticated hardware. Images are stored in JPEG format. Compact digital cameras have a sharp focus and a built-in flash.
Bridge camera - These cameras form a `bridge` between the compact digital camera and the DSLR camera. They have small sensors but large zoom ranges. Also they have an LCD electronic screen which can take a live preview of the photo before clicking it. Bridge cameras employ either electronic viewfinders (EVF) or optical viewfinders (OVF). The quality of these viewfinders is undergoing sea improvement regarding their size Cheap Air Max , resolution, visibility, magnification and refresh rate.
Digital single-lens reflex camera - An automatic mirror system is used which displays the exact image. The absence of time lag in the image is a great advantage for taking photos where the subject is constantly on the move. There is an auto focus system and furthermore, the resolution is extremely good. The only disadvantage is the absence of a `live preview` in most DSLR cameras.
Digital rangefinder camera - This is a portable camera suitable for theatre photography Cheap Air Max 90 Australia , portrait photography, street photography and candid shots. A rangefinder is a range finding focusing accessory attached to a digital camera allowing a sharp focus. Wide-angle lenses are more often used in rangefinders. Filters which absorb much light or change the color of the image can be used in this camera.
Check the following main features:
Resolution - About 2 - 3 mega pixel resolution is enough for a decent digital camera. Resolution is a measure of the number of pixels on the sensor that create the picture. It is an important factor for printing a larger image or cropping it. Usually, the higher the resolution, greater the cost.
Type of lens - A glass lens gives a better quality picture than a plastic one. Again Cheap Air Max 90 Shoes , a zoom lens adds greater versatility. Close-up mode - Many digital cameras have a special close-up mode which allows one to take close-ups of extremely small objects like jewelry and coins.
Manual mode - Modes of different types are there, which enhance the quality of photographs in a particular situation. Portrait, landscape and close-up are the special exposure modes. Shutter speed and lens opening can be maneuvered in the manual exposure mode. Burst mode allows a number of pictures to be taken in rapid succession. Also different filters can be used to provide beautiful effects. Extra flash modes can also enhance the clarity of the picture.
ISO - This value normally varies between 100 and 400. A higher value indicates that more number of pictures can be taken in dim light.